![]() ![]() ![]() Familiarize yourself with policies on Acceptable Use of IT Resources at your organization.Avoid assumptions about your readers remember that culture influences communication style and practices.The photograph you posted on your Instagram page or Twitter feed may have been seen by your potential employer, or that insensitive remark in a Facebook post may come back to haunt you later.įollowing several guidelines for online postings, as detailed below, can help you avoid embarrassment later: We create personal pages, post messages, and interact via online technologies as a normal part of our careers, but how we conduct ourselves can leave a lasting image, literally. From text messages to memos to letters, from business proposals to press releases, your written business communication represents you and your company: your goal is to make it clear, concise, constructive, and professional. Writing in an online environment requires tact, skill, and an awareness that what you write may be there for a very long time and may be seen by people you never considered as your intended audience. The way that you represent yourself in writing carries significant weight. The digital world may seem like a free-for-all, “wild wild west” with no clear rules or regulations however, this is clearly a dangerous perspective for a professional to take, as the consequences for breaking tacit rules, expectations, and guidelines for professional communications can be very costly. People have even gone to prison for illegal use of private messaging. We have all heard the news stories about people who have been fired and companies that have been boycotted for making offensive or inappropriate social media posts. Text messaging, emailing, and posting on social media in a professional context requires that you be familiar with “netiquette,” or proper etiquette for using the internet. 7.1 Correspondence: Text Messages, Emails, Memos, and Letters Netiquette ![]()
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